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Refund Policy

We will inspect and pack all orders prior to distribution. Allegheny Grass Fed Cooperative uses a foam insulated cooler box designed to withstand warm temperatures to ship via our third party shipping service.  This foam cooler is placed in a corrugated box for protection against shipping or other delivery elements.  The cooler foam style box ensures our products get to you timely, safely and in a temperature controlled environment. In the event that product gets damaged during shipping, we will provide a store credit to the customer, provided that we receive proof of the damaged goods within 24 hours of you receiving the order. 

You may use our Contact Us form to communicate any problems with your order. If you have any questions about the Allegheny Grass Fed Cooperative, feel free to reach out by emailing us at support@alleghenygrassfed.coop or giving us a call at  (724)525-2688.

All orders submitted must be paid for; refunds are not available if you forget you placed an order and it has already shipped.